Saturday · August 15

Good morning, Aron.

Here is what needs attention across Sewing in Carolina today.

Manager focus6 items can be cleared in under 15 minutes
Retail pulse

Sales supported by RetailHub

$84,620 12.8% vs. last 30 days
$30k$20k$10k$0
Jul 18Jul 25Aug 1Aug 8Today
41% Hero Products with guided selling27% follow-up influenced18 online-to-store leads
Today

Three-store view

Cary is converting demos well. Four of six appointments this week moved to a quote.

One source of truth

Hero Product data health

89%
Customer journey

After the sale

18New ownersWelcome & setup
11Class ready7–30 days
26Service due6–12 months
8Upgrade signal24+ months
Live across the business

Recent activity

Price tag approvedJanome Continental M6 · all stores

Welcome email deliveredLauren Brooks · Brother Aveneer EV1

Demo lead assigned to JamesCary · Janome MC550E

Inventory exception flaggedBrother CX1 Celeste · Kannapolis

RetailHub · Knowledge Base

Every Hero Product, fully understood.

The Hero Product list and complete selling record stay visible side by side.

Hero ProductStoresData healthPrice
RetailHub · Price Tags

Approved once. Printed anywhere.

The Hero Product record becomes the familiar 5×7 tag already used on the store floor.

01
Hero Product & locationStart from the approved Knowledge Base record
02
Commercial detailsManager-controlled fields
03
Key featuresEditable here and saved back to the Hero Product record
AS

Manager approval requiredPrice and offer changes will not publish automatically.

Live preview
Sewing in CarolinaSINCE 1971Cary · Kannapolis · Winston-Salem

JANOME

Continental M6

Computerized sewing & quilting
MSRP $7,999$4,999SALE PRICE
TRADE-IN REQUIRED FOR THIS PRICE

★   KEY FEATURES   ★

    SPECIAL OFFER

    Save $3,000 through August 31

    Includes personal setup and one owner class.

    Ask about Financing  ·  Trade-Ins  ·  Classes

    Cary  ·  Kannapolis  ·  Winston-SalemPrices subject to change. See associate for details & availability.
    Draft · approval neededLast saved just now
    RetailHub · Customers

    One customer record. The full relationship.

    Leads, purchases, classes, service and trade-in signals stay connected.

    Open leads185 new today
    Demos this week1464% confirmed
    Follow-ups due278 before noon
    Service opportunities$18.4knext 30 days
    RetailHub · Customer Journeys

    The sale starts the next conversation.

    Each step uses the Hero Product purchased, the store relationship and the customer's real history.

    Active

    Hero Product owner lifecycle

    From purchase confirmation to setup, classes, service, accessories and the right upgrade moment.

    438 customers active72% email engagement$31.8k influenced revenue
    Journey mapLive · updated 12 minutes ago
    TRIGGERHero Product purchased

    Rain sale + matched customer

    18 this month
    Immediately
    EMAILWelcome & setup

    Model-specific guide + expert contact

    94% delivered
    7 days
    INVITATIONOwner class

    Nearest store + relevant session

    11 bookings
    90 days
    FOLLOW-UPAccessories

    Approved add-ons for their Hero Product

    $4.6k revenue
    10 months
    SERVICEAnnual care

    Reminder + store booking

    26 due

    Upgrade & trade-in signalOnly customers whose usage, age and product fit indicate a relevant next step.

    RetailHub · Mailing

    One message or the right audience.

    Send a personal follow-up to one customer or a controlled promotion to a qualified group.

    Bulk · Draft

    Summer Hero Product Event

    Individual · Draft

    Personal service follow-up

    Individual preview
    RetailHub · Business Performance

    What is moving the business.

    A manager view across store selling, customer follow-up and connected revenue.

    Connected revenue$84,620+12.8%

    Transactions touched by Hero Product guidance, tags, leads or lifecycle follow-up.

    Average lead response18 min−11 min

    From online inquiry to a named store associate.

    Hero Product accuracy89%+16 pts

    Priority Hero Products with current price, stock, links and approved guidance.

    Repeat revenue$31,840+21.4%

    Classes, service, accessories and trade-ins from existing customers.

    Revenue by relationship

    Beyond the first Hero Product sale

    RetailHub influencedOther
    Hero Product sales
    $128.4k
    Accessories
    $24.8k
    Classes
    $11.2k
    Service
    $18.6k
    Trade-ins
    $31.7k
    Customer path

    From interest to sale

    Hero Product views3,842
    Guided interactions1,486
    Leads & demos218
    Quotes96
    Hero Product sales42

    Product comparison is the strongest assist. Customers who compare two Hero Products convert to a lead 2.4× more often.

    RetailHub · Stores & Team

    Three stores. One operating view.

    Local ownership remains visible while product and customer information stays consistent.

    01

    Winston-Salem

    Triad Sewing and Vacuum Center

    Open
    $12,480sales today7Hero Product sales3demos
    JDCMKT+4
    02

    Cary

    Longarm classroom & service

    Open
    $9,340sales today5Hero Product sales4demos
    JMASRB+3
    03

    Kannapolis

    Quilting programs & community

    Open
    $7,910sales today4Hero Product sales2demos
    LHSBDP+5
    People & permissions

    Team

    Team memberStoreRoleTodayStatus
    JDJames DavisWinston-SalemSales Specialist3 leads · 2 salesOnline
    JMJulia MooreCaryStore Manager4 approvalsOnline
    LHLinda HarrisKannapolisEducator2 classes1 hr ago
    RetailHub · Settings

    Business controls.

    Profile, sources, approvals and notifications for the connected platform.

    Your profile

    Shown to staff when you approve prices, offers and content.

    AS

    Connected data

    What the team sees and where it comes from.

    Connected
    Rain RetailHero Products, inventory, customers and completed purchases
    Last sync8 minutes ago
    Website storefrontApproved Hero Product content, leads and online orders
    Last publishToday · 8:42 AM

    Commercial approvals

    RetailHub can prepare changes; managers remain in control of what goes live.

    Price changesRequire a manager before price tags or website prices publish.
    Promotions & financingRequire dates, store scope and approved language.
    Customer campaignsRequire audience and content review before scheduling.
    Notifications
    Create new
    SavedYour changes are live in RetailHub.